GIVING YOU THE SPACE YOU NEED TO DELIVER THE RIGHT RESULTS
Introducing Genesis Workspace Connect v7
Streamline and integrate inbound communication straight to SharePoint!
Do you find yourself and your team juggling incoming messages across multiple accounts, mailboxes, spreadsheets, and documents?
Does your organisation struggle with:
- Missed or duplicated messages?
- No clear ownership?
- Limited tracking or follow-up?
- Context buried in reply threads?
From shared chaos to structured workflows!
Genesis Workspace Connect works from within your Microsoft Ecosystem with the ability to accept, manage, respond and even automate your communication driven workflows, replacing multiple mail accounts and streamlining the way you handle and communicate with not only your customers but also your co-workers.
How It Works
Every inbound message—whether it comes via email, form, or portal—is captured and routed into your own dedicated centralized group workspace, where:
- The data is assigned (either automatically or manually) to the appropriate team/process/workflow
- Enters a tracking system with the ability to prioritize, manage, handle and report outcomes
- Teams can add internal notes, reference documents, or escalate as needed
- Full visibility is maintained across the team at every step
If you need to handle unstructured data flows and want to move beyond mailbox mayhem, Genesis Workspace Connect brings structure, clarity and full metrics to how your teams engage with inbound requests.
Built for Microsoft 365 Teams
- Fully embedded in SharePoint and Microsoft Teams
- Integrates with Outlook, Power Automate, and Azure AD
- Uses your existing security, permissions, and compliance standards
- No third-party logins or external data storage -everything stays within your ecosystem
Key Benefits for Communication-Heavy Teams
- Eliminate duplicated efforts from shared mailbox juggling
- Ensure ownership and accountability on every inbound message
- Standardize response and action workflows
- Gain visibility into team capacity and response timelines
- Create a searchable history of actions and outcomes
Upgrade ANY PC to official Windows 11 with Genesis Eco Tech from only £40
We have upgraded and accelerated 100’s of PC’s and laptops even when other companies have written them off, it doesn’t just save you money it’s good for the Planet too!
We can collect, refresh and turbocharge your old kit, and not only that, if when you get it back it isn’t up to 300% faster, then you can get a full refund*
